New things for the shop

For our revamp we are getting all new business cards, new bumper stickers, soon a new flyer will be out for the public and all sorts of new things in the shop.

Today we are waiting for our friends at Empire to come with samples for the new carpet we are installing in the front room and along the work benches to ensure safe passage of our TVs. Our business cards and bumper stickers haven't come in yet but according to VistaPrint, it is in progess.

If you haven't yet seen them, we have a few ads running on http://www.mlive.com/. The one I am most proud of is the Valentine's Day ad where I posted a picture of a heart made out of capacitors. We often post ads in the bargain section about TVs, so if you're ever looking for a great deal on a TV, check the bargain section of that website or you can just call us directly at 989.401.5550. Don't panic if you don't get an answer right away. Sometimes we are on service calls or dealing with clients and cannot answer the phone if we are dealing with people directly. Many people still find it rude to take a call over a human conversation, especially if you are at their house doing work.

A heart made out of capacitors for our Valentine's Day ad.

I will be posting photos once we get the front room carpeted and totally redone. Thank-you to all of our clients who are being patient while we remodel and get their parts in. Have a great week !!!

Parts on order

As you all know, we have been remodeling at Pickett and Son TV.

This week has been hectic due to the shop being under construction and we are still going on service calls as well as trying to get our sets out to our customers. I wanted to inform our clients that we did put in a huge parts order this weekend.

I was able to find a few of the lamps that we needed and a whole bucket load of capacitors. Our capacitors are on the way, however, there were a few that were on back order with the company. As mentioned before, this is a problem we run into with this industry. Parts go on back order, clients have to wait. So please, if you are a client with a part on back order, know that we are doing our best to get these parts in and have your best interests at heart.

As for our lamps, I just got off the phone with the customer service department and we are waiting to hear back about their shipping discrepancy. Thank-you for your time and patience.

Sincerely,
            Pickett and Son TV

Where in the world is Mis-ter Pick-ett???

In case any of the clients have been wondering, "Where is Mister Pickett?"...

I can tell you.

We have been seriously running our tails all over Saginaw.

Listen, we have one distributor in the tri-city area and they are in Bay City. When we want to order parts we have to go online, search the other TV places that we do business with or drive to Bay City for them. Often times we do have the parts but when we are talking about entire boards or lamps, that's when it gets complicated.

Or for instance, we are having all of these stereo systems going cupoot on our clients. Aiwas tend to be coming through the door like it's the Macy's Day Parade. However, these systems are so old that the parts are almost impossible to come by. I can't even find the part on the Panasonic website for my very own six-CD changer and I even called the company!!!

So, if anybody is wondering, we are around. We are scouring the different dimensions in hopes of finding every part for every person that passes into our TV world.