Tuesday, January 31, 2012

Parts on order

As you all know, we have been remodeling at Pickett and Son TV.

This week has been hectic due to the shop being under construction and we are still going on service calls as well as trying to get our sets out to our customers. I wanted to inform our clients that we did put in a huge parts order this weekend.

I was able to find a few of the lamps that we needed and a whole bucket load of capacitors. Our capacitors are on the way, however, there were a few that were on back order with the company. As mentioned before, this is a problem we run into with this industry. Parts go on back order, clients have to wait. So please, if you are a client with a part on back order, know that we are doing our best to get these parts in and have your best interests at heart.

As for our lamps, I just got off the phone with the customer service department and we are waiting to hear back about their shipping discrepancy. Thank-you for your time and patience.

Sincerely,
            Pickett and Son TV

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